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Book a demo, ask about plans or get help with your account. Our team will get back to you.

Demo & onboardingSee mSalon in action and get help setting up your services, staff and clients.
Pricing & plansQuestions about plans, billing cycles or what's in each tier.
Account & supportHelp with your login, settings or anything not working as expected.

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Help centre

Frequently asked questions

Can't find what you're looking for? Our support team is happy to help.

01 Do I need a credit card for the trial?

No — start your 14-day trial with full access, no payment details required.

02 Can I change my plan later?

Yes, upgrade or downgrade anytime from your dashboard. Upgrades apply immediately.

03 What happens when my SMS/WhatsApp credits run out?

You can top up credits anytime from the Wallet section without changing your plan.

04 What happens if I don't renew?

Your account enters a grace period, then access pauses until renewal. Your data is retained safely.

05 Do you offer a discount for annual billing?

Yes — annual plans include roughly 2 months free compared to paying monthly.